A New and Improved State Bank Mobile Banking App is Now Available

State Bank’s new and improved Mobile Banking App is now available! Our upgraded App provides you with the same features you love today, but in an updated, easy-to-use design. Some of the new features include:

  • Improved experience and interface
  • Ability to reveal a typed passcode on the screen
  • Multifactor authentication that matches Online Banking for added security
  • Ability to schedule fixed recurring transfers
  • Customizable fields for transactions details to track spending
  • Face ID biometrics added to the Android app
  • Custom greeting screen with your name at login

iPhone users: The next time you launch the State Bank iPhone app, the new app will automatically replace the old version if you have automatic updates enabled. Otherwise, you will need to go to the Apple App Store to manually update the app. The first time you login to the new app you will also be presented with new Terms & Conditions to review and accept.

Android users: Android users will be required to remove the old application and download the new version from the Google Play Store once it’s available. You will be presented with new Terms & Conditions in order to use the newest Android application. Users who attempt to access the old application will receive the following message: “Our Mobile Banking solution has changed. Please check our website for more information”.

Face ID/Touch ID: If you currently use Face ID or Touch ID to login in, the first time you open the new app you will have to use your Access ID and Passcode. After your app is updated, you will be able to set up your Touch ID or Face ID again to resume using this convenient and secure way to access your mobile banking. We apologize for any inconvenience.

SMS/Text users: The number you use to send and receive SMS messages will change on June 8th. You will be required to re-enroll in the service due to laws that require a manual opt-in to receive messages from a new number. Enrollment in SMS/text banking is done through your online banking account and does not require the mobile app.

Please note your Access ID and passcode will remain the same. You can contact us at your local branch if you have any questions.

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